Godaddy Called Me

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Recently, I was called by Godaddy. They wanted to see how I was doing, if I had any questions or concerns, and ask what I was using my domains for.

The Happy Feeling

My initial reaction was a positive one. Being contacted by a big company to see how I am doing is nice. Asking me what I am up to and if there was anything I needed was also very nice.

Of course the conversation didn’t end there.

The Upsell

After asking how I was doing, the gentleman from Godaddy let me know about all sorts of value added services that I could take advantage of for one nominal fee or another.

Naturally, I wasn’t very interested at this point, and it sort of tainted the phone call, changing it from a friendly connection into a sales call.

The Conclusion

I would have loved to have been given some free product or an ultra discount.

I didn’t find the sales call to be very high pressure which was very nice for someone like me, as I really hate the strong sales tactics that some businesses do.

Overall, I was left with a positive feeling. Godaddy didn’t have to reach out and contact me. I do business with at least four other domain registrars and none of them have contacted me for any purpose.

Also, being able to give feedback on a service to a human is something that is becoming an increasing rarity in our world today, and so I valued the opportunity.

Customer support is more and more important as we see and truly interact with less and less people every day and that is why, despite the sales angle of the second half of the conversation, I am still awarding a +1 to Godaddy today.

Related Blogs

Originally posted on August 26, 2008 @ 1:14 pm

Tracking My iPod Touch 2G

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I’ve decided to make a map tracking the progress of my iPod Touch. I incorrectly assumed that it would be shipped directly from the USA or from the west coast of Canada, but it seems like it is making quite the journey.

The interesting thing for me now is to see if it can make it to my home in St. Thomas, Ontario before I have to leave for Blog World Expo in Las Vegas on the 18th of September.


View Larger Map

Check out the Map on Google Maps

I have been trying to write in all details and will keep this updated until the iPod is delivered.

Donators

Thanks again to everyone listed below for their help in reaching my goal of getting an iPod touch.

Ryan Caldwell of College Crunch
Mark Wood, My Cousin
Jeff Chandler of Jeffro2pt0
Chris Garrett of Authority Blogger
Yan Fortin of Geeks are Sexy

Originally posted on September 11, 2008 @ 10:44 am

Blogging Annoyance: Rant about WordPress Themes

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Is it just me, or are the themes being released today all starting to look the same? For a while people were trying new things, but it feels like everyone has retreated to the tried and tested two column designs with the most basic feature sets possible. There are very few innovators in the space anymore as people try to quickly push out “decent” themes so they can get as many back links as possible to their blogs.

If a theme can’t make you go “wow” from the design, or quickly see the potential as a framework for many diversely designed blogs, then maybe you shouldn’t release it.

There are reasons why certain themes are more popular than others. They are either better designed, or coded in such a way that they can quickly be built upon. Take note theme developers, as there is still many more cool things that can be done with regards to WordPress and theming.

Originally posted on August 23, 2008 @ 12:20 pm

You Can’t Take the Same Path

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I know this might be frustrating to those that have bought a million different “get rich today” e-books, but the fact is that the Internet is changing hourly, and the tactics that made one person rich will most likely no longer work, and it is even worse if that tactic is rolled into an e-book because you will no doubt have competition from every other person that has bought that same e-book. Think about that next time before you buy one.

So many people try to follow the examples of others and find themselves hitting a wall. Sure, some of the general concepts work, and sure sometimes you can take the same route as someone successful if you tackle a different niche or market, but many of people that are doing so well today online couldn’t repeat their success if they had to start over and only use their original tactics, and so what makes you think that following their step-by-step advice will lead you to making tons of money online?

You would be better off learning how the web functions today, what people are looking for, how search engines work and capitalizing on that. I would also suggest again that everyone follow their passions as no niche is too crowded if you are passionate and persistent.

When I started this blog, everyone told me I was crazy, and that the competition and saturation was just too high, but here I am today, doing better and better thanks to my persistence while many competitors have disappeared long ago.

Blaze your own trail to success, and don’t just follow the stale advice of e-books.

Originally posted on September 18, 2008 @ 12:18 pm

PerfCast: Episode Two

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Jeff and I got together again for another episode of PerfCast, the podcast talking about all things blogging. Episode two was a lot of fun to record, and while we didn’t have anyone call in while we were live, Justin and Mark both made an appearance which I really appreciate.

Stories that We Discussed
Blogging Through A Disaster – TheBlogHerald
First Look At WordPress 2.7 – WeblogToolsCollection.com
WordPress.com Hits 4 Million Hosted Blogs – WordPress.com
BackType is a service that lets you find, follow and share comments from across the web.
Twittad Another Way To Monetize Twitter Usage – BloggingTips

This episode, and hopefully every episode will run in around an hour, and includes some great staples to the show like the blogging job of the week and the blogging challenge of the week that I hope people will participate in.

I tried using X-Lite this week, instead of Skype, in hopes that it would improve my sound quality, and it did a little bit, but the drops in my connection were inexcusable and I will just have to play around with different methods in hopes of providing both the best sound quality possible and the highest stability.

If you have any comments, questions or other criticisms, please send them to perfcast at gmail.com. We would really love some feedback.

Originally posted on September 5, 2008 @ 12:08 pm