Author Archives: Christopher Jan Benitez

The Best Free Online Tools to Help Startups Manage their Customers

Every business’s goal is to gain customers, maintain good relationships with them, and build brand loyalty. Still, these things are easier to say than do and is what companies face on a regular basis. This is where online tools and free management systems become the best buddies of business owners or sales staff.

With the vast need for keeping customers, several companies have created helpful business tools. These software systems let you record buyers’ information and purchase status. Some even have additional functions like chat features, checklists, and inventory spaces. All these other amazing features may come in a bundle or single package depending on budget, of course. Still, it’s a good reference to know the options that are money-wise.

So to give you a head start and save up on the research, here are some of the best and free work tools you can try out:

Hubspot CRM

This CRM software is rightful to be the first mention on this list. It is effortless to use and removes all the technical knowledge required from users. With its clean layout, you can quickly see who are the sales agents that won deals or not. You can also merge your emails and even create direct email templates to your list of customer contacts. If at one point you are already an expert with Hubspot, worry not for the software has added features. Explore all the different functions with this simple and reliable CRM tool.

JustReachOut.io

Being able to do PR for your own business is an efficient way of getting the message out there. But one of the things that can hinder this is the budgeting. Good thing JustReachOut.io is available around the corner. This tool leads you right to the writers, press people, online sites that you can reach out to for media presence, all without the hit on your buck. It even has a direct email platform where you can quickly draft that email for press and send it. Now that’s contacting press in a jiffy!

Zendesk

To keep a steady relationship with your customers, every concern must be adequately addressed. If you wish to set up a proper customer service platform, Zendesk is just around the corner. This customer management tool assists businesses to set up a ticketing system. It also has a customizable dashboard and tagging option that allows you to maximize your reports. Build up a better customer support with Zendesk’s helpful features.

SurveyMonkey

Most of the time you need to know what your customers are thinking. It is also important to gain their feedback for improvement. With SurveyMonkey, you will be able to build survey forms that can benefit your business. Create an online form quickly with its easy-to-use platform and get statistics for the feedback. Never miss out what the customer wants to say.

Moosend

Once you’ve started gaining customers and recording their contacts, it’s best to keep in touch once in a while. Send them marketing offers, ask them how did the product go. Communicate actively by using Moosend’s email marketing tool. Create impressive email templates, add your enticing offer, and let your customers click that action button. All these and more are yours to try with Moosend.

I now have the tools. What’s next?

Now we’ve already laid out the top five free business tools that every company can try out. The decision-making process might take some time though if you wish to try out all options. Still, this is the best way to make sure you end up with the right process tool. Just make sure once you have chosen, you remember to do the right things when using these systems. Some of these are the following:

  • Putting enough customer details for follow up on your CRM tool.
  • Recording the proper social media trackers with social software.
  • Adding proper email signatures to your email marketing campaigns.
  • Organizing the tasks and deals to ensure proper sales reports.
  • Check the report charts and give credit to the right employees.

Remember that the primary goal of having a software is to see how your customer relationships are growing. It’s best not to forget to also check on the growth of your business and what might be missing. With the right work tool, you can quickly see where you’re headed or what needs to be changed. This is even a better avenue for you to connect not just with customers, but with your team too. So get back on your seat now and start trying out the best tool for your needs. Who knows, you might just end up with the right software in the next minutes, right?

Amazon.com Online Shopping for Electronics Apparel Computers Books DVDs more

How to Build a Business Empire by Selling on Amazon

Amazon.com Online Shopping for Electronics Apparel Computers Books DVDs more

Are you thinking of selling something online but don’t know where to start?

Answer this first: if you go online shopping, what is the first site you type into the address bar?

If not the first, Amazon is probably one of the top ten sites you go into.

In fact, according to a survey conducted by PowerReviews, Amazon surpasses Google as the beginning of their shopping journey.

Amazon is now the biggest online retailer and has become one of the largest search engines as well. And if someone does search a product using Google, it’s likely that Amazon is still the number one result.

Now, if you’re looking to do some side hustle online selling could be perfect for you. One of your options is to create your e-commerce site. However, this could take you a few weeks to months to finally launch. Not to mention the amount of money you will have to shell out for the domain, hosting, themes, and other expenses regarding having a new website up.

While it’s impressive that you can have a website you can call your own, there are better ways to do this that’s not costly and easy to set up.

And that’s through selling on Amazon.

Still interested in pursuing this new path? If yes, here are the things you’ll need to kickstart your Amazon business.

Choose a selling plan

Amazon offers two plans: Individual and professional. The individual plan allows you to sell 40 items or less and charges only $0.99 per sale while the professional one will enable you to sell more than 40 items but costs $39.99 per month. Both can incur other selling fees as well.

If you’re new to this, it’s probably best to pick the individual plan at first and decide whether you’re ready to the next level.

Pick your product well

The type of product you’ll choose will determine if you will be successful in this venture.

First, search for a product you’re looking to sell.

Is someone already selling it?

If no one is selling it yet, do you think people will buy it?

There’s a ton of things you’ll have to think long and hard to come to a final decision.

Here’s a step-by-step guide to choosing the perfect items for your store.

Price it competitively

When pricing your items, you need to search for competitors who currently have your products on sale. Pricing is really up to you. However, there are risks involved.

If you want to price it higher than others, make sure you have an edge against them. But if you don’t have anything up your sleeves, try to price it slightly lower than your competitors.

Handle inventory and shipping

Since you are reselling items, you’ll need to have an inventory. It could be your room or an empty basement.

Fret not. If you don’t have space at home and wants to be in this business, make sure to check out Fulfillment by Amazon.

Final thoughts

Selling your very first item could be a truly memorable experience. This could get you going and inspire you to continue and finally expand. If you need more information on starting your Amazon journey, check out this guide from Shopify.

Scaling your brand could be a matter of finding the right niche and knowing how to market correctly. It will take time, but as long as you stick with it, you’ll soon achieve significant growth. Good luck on your new journey!

The 5 Foundations of Launching an Online Selling Business

The 5 Foundations of Launching an Online Selling Business

The 5 Foundations of Launching an Online Selling Business

When you are full of ideas and feel like everything you’ve imagined is going to succeed, it may be tempting to quit your day job as soon as possible. However, you know that there are consequences in this big decision you are trying to aim for. A carefully constructed online business requires intensive research and analysis to be able to come up with a solid plan.

To help you start your journey to quitting your full-time job, or maybe you just want an online business on the side, here are the five essential steps you need to be doing first:

1. Search Google Rigorously

One search on Google will show you your fierce online competitors. Whoever ranks first is most likely going to be who you’ll try to compete with. A quick Google search also shows the brands that pay for ads, meaning, if they pay for ads, then some customers are willing to pay for their services or products too. While it will take a huge part of your day to do an intensive research, it’s going to make a difference in the future of your business.

2. Score Ideas on Amazon

Often, Amazon is filled with a bunch of products that have plummeted from the ground to success. Also, Amazon is full of consumer insights that you’ll uncover. Know what their pain points are, what they love, and what products do they need. So, if in case you have no product idea yet, you can score on Amazon the product that will most likely be profitable.

3. Search for the Best eCommerce platform

The eCommerce industry is not a tiny one. You being a future digital storefront owner, must select which eCommerce platform is best for you and your business. For example, if you sell clothes online, you’re going to need a platform that lets you show photos in different variants and styles without hassle. Aside from the platform itself, you should also consider what integrations and pricing it offers.

4. Use Ahrefs

Looking into Ahrefs can make or break your business idea. To stay on top of your game, use Ahrefs as your tool that can provide you with lots of insights. When you plug in here the keywords you’ll most likely use for your online business; you’ll be able to see how many competitors are ranking on the first page of the search engines.

Also, with the use of Ahrefs, you’ll be able to see what websites link to them and who they’re linking to the most. Are they getting most of their traffic from Pinterest? Then now you know what platform you’ll be using for paid marketing.

5. Browse Reddit

Known as ‘The Frontpage of the Internet,’ the Reddit community has been known to produce high-quality information that any online business owner can use. Subreddits like r/entrepreneur and r/smallbusiness has a lot of resources to use to your advantage. Some new business owners and marketers also use Reddit to gauge if their ideas are going to be profitable or not.

Final Thoughts

Even at a young age, one can develop their skills when they’ve been taught by like-minded adults. The first step into online selling business is knowing if your product or service is a good fit for the online world. It’s essential that you use a business-minded approach to this new venture of yours. Lastly, before you go and spend all your hard earned money on business cards, domain registration, and website creation, make sure that you’ve worked through all the five steps mentioned above.

7 Ways to Effectively Market Your Medical Services Online

In a world where technology and information flow all around us, we can’t help but understand the reality that we need to take advantage of these things. For it’s in using these that we can further improve our careers, processes, or whatever it may be. This fact applies to everyone, especially to medical professionals.

In this article, we’re going to tell you the best ways to market your medical services online. For sure, this will improve your professional reputation and make your income skyrocket!

Build your own website

Probably the best way to make your medical expertise known online is by making a website. It’ll be where you’re going to advertise your practice, experience, and services, as well as the information on how your potential patients can contact you.

Gone were the days when you have to spend hundreds or even thousands of dollars every year just to maintain a site. Now, it’s just a piece of cake to make one.

Even a simple one such as this Boulder Sports Massage website opens your business up with more opportunities to generate more leads and sales!

All you need to have is a web developer, hosting service, and content writer. Or if you’re a jack-of-all-trades and you know how to do those, then great! You’ve got no excuses to have your own site.

Take “real” pictures

What we mean by this is that you shouldn’t rely on stock photos for your website or social media accounts. These make you feel generic and cheap.

To make your customers trust you more, it’s best if you take actual photos of your team. Take pictures of your office and clinic. It’s through this that you’ll give your patients a glimpse as to how effective your medical practice is.

Try email marketing

When it comes to customer retention, you need to make sure that you’re making constant contact with them. The best way to foster that patient-doctor relationship is by emailing them. Though there are a lot of ways to contact them, nothing beats the professional feel of emails. Notify your patients if they need a diagnosis or ask an update from them regarding their health.

Make use of Facebook

Facebook is now being used by 80% of Americans, and that statistic is growing by the day. With this, it makes perfect sense for you to create an official Facebook page for your medical services. Post high-quality photos updates on your services, and connect with people who might be potential patients.

You can also take a queue from David B. Reath MD’s Facebook page where he held a weekly quiz called “Truth-O-Meter” to engage with his fans. He posts a question every Tuesday and draws a winner who will be announced on his Youtube channel to receive awesome freebies.

Understand the importance of keywords

People type in certain keywords when they search for medical services online. Because of this, you want to make the content you post on your website or social media accounts to be “searchable” or rich in keywords.

Make a list of popular keywords such as your specialty, treatments offered, and the location of your clinic. You’ll surely appear at the top of Google’s search engine when you do this.

Advertise on Google

Google Ads is one of the best ways to advertise your medical service as it reaches a lot of potential patients. When people search for a doctor or something medically-related, your medical practice is most likely to appear on a site a person has opened. It’s a great way of advertising.

Advertise on Bing

Bing is the second largest search engine next to Google, so you might also want to advertise your medical services there. The same process applied to Google Ads. But what’s different here is that you’re doubling the coverage of the ads, thus also doubling the possible new patients you can get.

How to Increase Visitor Engagement with Your Site?

How to Increase Visitor Engagement with Your Site?

How to Increase Visitor Engagement with Your Site?

Creating a website for your business is a start and you will most likely pass through the eye of a needle in getting a consistent amount of visitors who actively engage with your site.

Keeping them longer on your site – that is how you start your engagement with them. To do that, we’ve listed some of the measures to take that will increase visitor engagement within your site:

1. Change the Theme of Your Site

For a website to keep and maintain visitors, its visual appearance must be appealing to them. Your website says a lot about your business and it gives that first impression that lasts. Be sure that important information is properly placed in your web pages and that you use professional looking and user-friendly themes.

Keep in mind that your website theme defines what your business is about and losing your potential customers just because you didn’t take your time (and money) enhancing how it looks is such a waste.

2. Make it Load Faster

Making your site load faster is important not only for user experience but also for ranking in Google. Sites with longer loading time tend to have higher bounce rates and low average user sessions.

Additionally, sites with over 2-seconds response-time is enough for Google to back-off in crawling other pages in that same site. With this in mind, your competitors with fast websites improve their ranking leaving you buried deep in Google search results.

This means that with a slow website you are not only losing a sale, but you’re also affecting your site’s overall performance. Impress your visitors by going that extra mile in making your website load as fast as it can, which will eventually land you sales and loyal customers.

3. Improve Your Website Copy

In creating a website, it is essential to have a good website copy that communicates what you want your visitors to do on your site. Copies should be precise and don’t leave your visitors confused, but encourages them to stay and find out what you can offer them.

People’s patience and attention span have dwindled tremendously. This means that with the few seconds of attention they give you, you must capture their interest and see you as something they need. Otherwise, you’ve just wasted an opportunity for them to convert.

4. Make Your Call-to-Action Buttons Big and Visible

Strong call-to-actions are what you use to grab the attention of your visitors. Create big and visible CTAs that stands out, but not big enough to lure them away because you look desperate. CTAs has been tagged as the ‘the most important part of a site’ by Soni of LoginRadius. When done correctly, it’s power in boosting conversion is not a secret to most website owners.

CTAs must be relevant to what your goals are. You don’t want to put a “Buy Now” button and direct it to a page that doesn’t involve buying. Most importantly, try to create different versions of your call-to-action buttons, this gives you ideas of what works best and what converts the most.

Conclusion

Testing and modifying each effort you use is one of the keys to your site’s development. Use Google Analytics to track how your visitors interact with your site, how long they stay, or what page they visit. It shows you a glimpse of your visitors’ behavior and gives you ideas of what to tweak next on your site to further their engagement with your site which ultimately awards you with a conversion.