Mosso: Amazing Support and Outreach

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So, I recently wrote a post on this blog complaining about the issue with Mosso hosting, and how frustrating it was, and within twenty-four hours of publishing that article, I was contacted by Mosso. They genuinely wanted to help me fix the problem I was having, despite the fact that I wasn’t the primary account holder.

Jeremy and Robert were both amazing at keeping e-mail communication open. Robert even took time out of his day to talk to me over the phone in hopes of resolving this all as quickly as possible.

Robert was both knowledgeable and funny. I could hear him trying to do everything he could to figure out how he could optimize the site on his end so that I would have a better experience.

Even better, he explained some of the basic elements of their architecture, as well as opening up with minor issues that they had been experiencing, which showed to me that he was well-informed, and that they were attempting to not only be proactive, but not fall into the PEBKAC experience that I have received from other hosting companies. You know the ones, where you call in and it is all your fault. “Why did you install WordPress? Are you using plugins? Did you edit a file? Must be your fault!” I hate those types of hosting companies, and I have to admit, I was very defensive in e-mail communication because I didn’t want them to treat me with the same type of handholding that some of their customers might need.

I don’t think I can communicate in writing how absolutely impressed I am with Mosso right now. Their immediate communication with me, their brand awareness online, and their constant assistance in trying to quickly and easily resolve this problem for me immediately turns around any negative feelings I had about them, and makes me ten times more likely to recommend them in the future.

+1 to Mosso

Originally posted on August 14, 2008 @ 7:03 pm

PodPress and WordPress 2.6 Update Two

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So it now looks like the PodPress forum has over a dozen pages of spam where there should be information about the development of the PodPress plugin. The last message from the plugin author on the forum was nearly three weeks ago explaining why the release of the new version was already a week late, meaning that we are now four weeks late with a new version of the plugin.

Will we ever see a new PodPress plugin? If the current state of the forum is any indication, I wouldn’t hold my breath. If you are having any issues that can be fixed through the dozens of simple patches that people have come up with, that might be your only option unless Automattic puts out an interim release based on the fix that they’ve created. Though from what I’ve heard, they would only do such a thing if all other forms of communication broke down.

Originally posted on August 30, 2008 @ 3:48 pm

Blueverse Interviewed Me

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For those of you looking to get an inside look into my thought process and some more details on me and my personality, check out this fairly long interview on Blueverse.

If you enjoy the interview, please give it a Sphinn.

I really enjoy doing interviews, and so if you have some interesting questions you would like to ask me for your blog, please let me know.

Originally posted on August 18, 2008 @ 11:23 am

Making Money Online: Scaling Traffic for Profit

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I was recently talking to a friend of mine about how you can make money online. He does a podcast, and was looking for sponsorship. I was telling him that even if he could get a CPM rate of $10 for every thousand plays that the show gets, with the thousand plays per weekly episode, and selling three ad spots, he’d only be looking at $120 per month.

After realizing that getting one thousand listeners per episode wasn’t easy for him, nor any podcaster, I immediately wondered how well podcast advertising scales. Surely it deals with the same sliding CPM rates that blogs and other forms of advertising get, and so the higher the traffic, the less money for every thousand listens he’ll get.

So estimating a maximum audience of ten thousand plays per episode, four episodes a month, and three sponsors per episode still paying $10 CPM, he would only be making $1200 per month for what, in my mind, would be an outrageously popular show.

Seems like there aren’t really any super easy ways to make money online and that it always comes back to creating a large enough audience that you can sell something, be it services, products, or advertisements, but the audience required to make a full time living off the web, is probably only achievable by two percent of those willing to chase it.

Originally posted on August 23, 2008 @ 3:15 pm

Speaking in Two Panels at Blog World Expo

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Blog World Expo is quickly approaching, and as you might have noticed, I will be speaking at two different panels now.

The first one, as I mentioned before is the How to be More than a Blog: New Media Integration with Deb Ng and Tris Hussey. I am very excited about talking about adding more than just text to your blog, though for my readers here, I am sure you are amused by my seat on this panel as there aren’t many new media additions to this site (especially if you excluded my podcasts).

The point to remember though is that I haven’t always just wrote on this blog, and so I think I will have plenty to say regarding adding images, video, audio and widgets to your blogs to attract attention.

The second panel I am on isn’t the one I thought I was going to be one. I thought I was going to be on a panel with Jim Kukral, John Chow, Brian Clark and Zac Johnson, but when I saw that Darren Rowse was added to the line up, I know that the Making Money Online with a Blog panel was full, and rightly so.

Thankfully, Jim is an amazing guy and got me placed on another amazing panel entitled, How to Sell Direct Advertising on Your Blog. I will be sitting next Steve Hall, Wendy Piersall, Dave Taylor, and Lynn Truong. The line-up has me saying, “I’m not worthy!”

I almost would rather be part of the audience as these amazing people say what they need to on the subject.

Blog World Expo is going to be amazing. The only issues that I am going to have is that I am nervous about speaking, and there are too many great sessions running concurrently.

If you are attending, please let me know, as I would love to meet as many people as possible.

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Originally posted on August 26, 2008 @ 9:35 am