For many online businesses, it’s easy to track the metrics that are important to the business side of your company. From capacity planning to resource management and everything in between, knowing the exact value your company has for your shareholder and employees is relatively simple. What isn’t as simple is quantifying and improving the value you’re able to create for your customers.

The trouble with knowing what, how and why to provide value to your customers can be especially difficult for online businesses who don’t see many customers face to face. However, there are many online businesses who have made a great reputation based on their ability to add value to their online customer base. To find yourself among those top valued companies, here are three tips for creating value for your online customers.

Determine The Type Of Value To Provide

Value can have many definitions depending on the type of company or business you’re running and the specific kinds of products or services you’re rendering. For this reason, determining the exact type of value you’re able to provide will be a great jumping off point for creating more value for your customers. Continue reading →

Originally posted on September 15, 2015 @ 12:47 am